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/ PRIVACY P0LICY

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Last updated: August 2026

At Nourished Bites, we are committed to protecting your privacy and handling your personal information responsibly.

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What information we collect

When you place an order or contact us, we may collect:

  • Your name

  • Email address

  • Telephone number

  • Collection or delivery details (where applicable)

  • Order information

  • Any information you choose to provide when contacting us

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How we use your information

We use your information to:

  • Process and manage your orders

  • Contact you about your order if necessary

  • Respond to your enquiries

  • Improve our products and customer service

  • Send occasional updates or offers if you have chosen to receive them

We will never sell or share your personal information with third parties for marketing purposes.

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Payments

Orders are currently paid by bank transfer or cash on collection. We do not store or process your bank account or payment card details through this website.

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Website and Cookies

This website is hosted by Wix, which may use cookies and similar technologies to help the website function correctly and improve your browsing experience.

You can manage or disable cookies through your browser settings. Please note that some parts of the website may not function correctly if cookies are disabled.

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How we store your information

We take reasonable steps to keep your personal information secure and only keep it for as long as necessary to fulfil orders, meet legal obligations, or resolve any queries.

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Your rights

Under UK data protection law, you have the right to:

  • Request a copy of the personal information we hold about you.

  • Ask us to correct inaccurate information.

  • Request that we delete your personal information where appropriate.

  • Withdraw your consent to marketing communications at any time.

To exercise any of these rights, please contact us using the details below.

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Contact Us

If you have any questions about this Privacy Policy or how your information is used, please contact:

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Nourished Bites

Email: [Email Address]

Telephone: [Phone Number]

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We will always do our best to resolve any concerns promptly.

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Thank you for supporting our small business.

/ TERMS & CONDITIONS

Last updated: August 2026

Welcome to Nourished Bites.

By placing an order through our website, you agree to the following Terms & Conditions.

 

Ordering

Orders can be placed through our website at any time.

Orders are only confirmed once you receive an order confirmation email.

We reserve the right to refuse or cancel any order where necessary.

 

Bake Days & Order Cut-Off

Our granola is made in small batches.

Orders must be placed by 10:00am on Wednesday for the current week's bake day unless otherwise stated.

Orders received after the cut-off will be prepared for the following bake day.

 

Prices

All prices are shown in pounds sterling (£).

Prices may change without notice, although any confirmed order will be honoured at the price shown when the order was placed.

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Payment

Payment is accepted by:

  • Bank Transfer

  • Cash on Collection (where offered)

Payment instructions will be provided when your order is placed.

Orders may not be released until payment has been received unless cash on collection has been selected.

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Collection

Collection details, times and locations are shown on our Collection Information page.

If you are unable to collect your order, please contact us as soon as possible.

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Allergens

Our products may contain, or be prepared in an environment that handles:

  • Nuts

  • Peanuts

  • Gluten

  • Oats

  • Sesame

  • Milk

  • Other allergens

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Please read individual product descriptions carefully before ordering.

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If you have a food allergy or intolerance, please contact us before placing your order.

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Product Information

As our granola is handmade in small batches, appearance, colour and texture may vary slightly between batches.

This does not affect the quality of the product.

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Returns & Refunds

Due to the nature of food products, we cannot accept returns or offer refunds if you simply change your mind.

If your order is incorrect, damaged or you believe there is a quality issue, please contact us within 24 hours of collection. We will always do our best to resolve the issue fairly.

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Availability

Occasionally ingredients or products may become unavailable.

If this happens, we will contact you as soon as possible to discuss an alternative or provide a refund where appropriate.

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Liability

Our liability is limited to the value of the products purchased.

Nothing in these Terms & Conditions affects your statutory rights under UK consumer law.

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Contact

If you have any questions regarding these Terms & Conditions, please contact:

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Nourished Bites

Email: [Email Address]

/ PAYMENT METHODS

- Credit / Debit Cards

- Offline Payments

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